At vNode Digital, we provide a cloud-based tool called CRM that helps you manage your customer records and support your marketing team with daily tasks such as appointments, meetings, quotes, invoices, and contracts. It also has a big community of developers and can work as a mini ERP.
Access your customer data from anywhere and collaborate with your support team to take initiative on demand
Get a complete view of all your customers, including details such as name, phone number, prior communications, and account history.
Take over and follow up on mature leads from the marketing team according to the individual assignment. Product management, quotes, leads, customer tagging for management, contract management.
Manage vendors, track stock levels, build quotes, and send invoices to ensure efficient inventory control. Build price books based on customer segments and track online payments for streamlined operations.
Emails, calls, messages, appointment schedules and manage project progress and tasks so on
Impartial employee, performance evaluation. Real-time system to make reports and analyses.
Acquire leads and build lasting relationships. Use landing pages, web forms, email campaigns, and personalized sequences to generate and nurture leads.
Support happier customers across every channel
Manage leads, and campaigns. Manage multi-channel campaigns.
Sell, market, and support across the entire customer journey
The level of customer satisfaction: thanks to customer file division to manage more illogically and effectively.
Interacting and communicating with customers through campaign tools: email, SMS, Zalo, and virtual switchboard.
Orders and revenue: thanks to closely tracking and timely responding to customers’ needs.
Communication and performance of teams: (marketing, sales, customer service) with internal storage, data transfer, and chat/email tools.
Paperwork, redundant processes. Reduce wasted time, thanks to centralized management by one system. Minimized cost of SMS, and phone messages. thanks to connecting virtual PBX